Seniors Care - Site Medical Lead – Wing Kei Care Centres

Description:

This is a permanent leadership position starting April 1, 2025 (0.1 FTE) for the various Wing Kei Care Centres. This position provides essential leadership to the physician groups at the various Wing Kei Care Centres. The position is integral in assisting with the implementation of policies and procedures to ensure 24/ 7 admissions and discharges from the unit, and strives to promote quality assurance and continuing improvement activities, including infection prevention and control. The position is also an essential part of the medical care team as it provides interim medical care when attending or on-call physicians are unavailable, hence ensuring uninterrupted medical care delivery.

Additionally, this role is important to ensure efficient smooth operations as it works in collaboration with Medical Director, Integrated Facility Living and Community by managing matters relating to physician recruitment and performance in collaboration with the 
Section Chief- Seniors Care, Department of Family Medicine.

This role is also critical to ensure continuous professional development by coordinating
professional development opportunities, participating in and facilitating clinical research and
evaluation as appropriate as well as ensuring cooperation with medical teaching programs at
the U of C.

Site Medical Leader Responsibilities:

1. Medical Staff Appointment 
➢ Have a medical staff appointment with the Department of Family Medicine, Alberta Health Services (AHS), Calgary Zone for Continuing Care. 

2. Responsibility 
➢ As SLM, will be responsible to the Department of Family Medicine through the Medical Leader for Integrated, Facilitated and Supported Living for the administration of site medical staff, and for the implementation of AHS Calgary Zone policies and guidelines as deemed appropriate by the Medical Leader for Integrated, Facilitated and Supported Living. 

3. Assessment of Medical Needs & Medical Staff Supervision 
➢ Be responsible for the assessment of medical needs and for the evaluation of the quality of medical services at the site(s). 
➢ Ensure medical staff have and maintain the necessary training and experience pertinent to the practice of Continuing Care. 
➢ Supervise the medical staff and ensure that physicians adhere to Long Term Care physician expectations or rules and regulations that govern medical practice. 
➢ Assist in the physician performance review process for the attending medical staff. 
➢ Use the non-compliance algorithm developed by the SLM group in the management of physicians not performing to expectations. 
➢ Support staff regarding physician non-compliance in a timely manner. 
➢ Promote the highest medical service standards. 

4. Quality Assurance Program 
➢ Participate with the University of Calgary Faculty of Medicine, Medical Advisory Board and the Calgary Zone in the design, development and implementation of a regional Continuing Care Quality Assurance program for medical staff. (This may include the development of clinical practice guidelines, a CME program specific to specialized geriatric, clinical audit, clinical research and the further development of the Continuing Care physician expectation, rules and regulations). 

5. SLM Group 
➢ Attend monthly meetings of the regional SLM Group as an executive member. 
➢ The committee is responsible for the establishment, development and implementation of the appointment process in the credentialing and privileging for Continuing Care physicians based on Department of Family Medicine expectations (rules and regulations) and measured by the performance review process. 
➢ The committee will make recommendations regarding individual applicants to the Department regarding “re-appointments” to the medical staff. 
➢ The committee is the main conduit for effective and timely communication and information sharing between the Department of Family Medicine and other SLM. 
➢ The committee allows for further discussion of regional initiatives such as guidelines for policy and for the initiation of discussion on clinical issues that can be raised at Clinical Advisory Committee (e.g., palliative care or diabetic care). 

6. Activity Report 
➢ Provide the Medical Leader for Integrated, Facilitated and Supported Living with a monthly activity report at the end of each month that includes physician and clinical issues, and brief committee reports and site specific information. 

7. Professional Development 
➢ Participate in Medical Leader educational programs. 

8. Communication 
➢ Provide contact information and availability for urgent communications. 
➢ Be expected to use electronic means of communication (fax and/or email). 

9. Liaison 
➢ Serves as a key liaison between attending physicians, facility management and the Department of Family Medicine. 
➢ Be expected to bring Calgary Zone initiatives back to the care centre for planning and possible implementation. 
➢ Represent the Calgary Zone at the care centre level and will represent the care centre at the regional level. 

10. Complaints 
➢ Manage complaints regarding physicians from facility administration, residents or families and if necessary will refer such unresolved complaints to the SLM group for action. 

11. Zone Strategic Planning 
➢ Be supportive of any region wide strategic planning that promotes the highest quality patient/resident care. 

12. On site Presence 
➢ Provide a presence on site at each facility to provide support to staff and administration. 
➢ Be available while not on site to the Care Centre organization and its staff. 

13. Provision of Care 
➢ Support staff by providing interim medical care where the attending physician is unavailable. 
➢ Facilitate patient movement by admitting patients until an attending physician is identified. 

14. Infection Control 
➢ Assist in infection control programs such as monitoring infection control rates, advising on outbreak management and implementing the outbreak standard where appropriate. 
➢ Receive regular reports from the care centre regarding IP & C performance measures. 

15. Medication & Formulary 
➢ Support the implementation of the Long Term Care P & T Formulary by working with the organization pharmacy provider. 
➢ Address non-formulary requests from physicians as needed by pharmacy services. 

16. Advice and Support to Staff 
➢ Provide advice to staff on clinical issues; e.g. provide practical advice regarding family dynamics (i.e. guardianship issues, level of care issues, hospital transfer data, critical incidents, outbreak management and ethical issues). 
➢ Provide support and advice regarding resident, family and/or staff issues. 
➢ Seek new and innovative ways to provide services to residents. 

17. Leadership 
➢ Provide leadership in proposing developing and evaluating projects/programs that seeks new methods of promoting health. 
➢ Take a leadership role in local advisory committees, e.g. professional or clinical committees established to develop and review local policy and quality improvement. 
➢ Provide the Care Centre organization with a regular report on Regional activities. 

18. In-Service Provision 
➢ Provide in-service education and support to staff. 

19. Coverage 
➢ Prepare and maintain the on call roster for physicians (if appropriate). 
➢ Provide adequate coverage for the facility. If unavailable, contingency will be made for alternate coverage. 

20. Periodic Review 
➢ Undergo a periodic review by the Medical Leader for Integrated, Facilitated and Supported Living. 

Will be required to attend an in-person interview with an interview panel and provide references upon request. We thank all applicants for their interest, only those individuals selected for an interview will be contacted.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, across the Calgary Zone.  We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging, and developing a diverse and inclusive workforce.