Digital Health Provincial Medical Informatics Lead

Job Summary:

 
As the Digital Health Provincial Medical Informatics Lead (PMIL), you will be at the forefront of driving digital transformation in healthcare. This pivotal role combines clinical expertise with digital health leadership to shape the future of clinical information systems through:
 

• Maintenance and improvement of knowledge and workflows in clinical information systems, with a goal to improve quality, efficiency and safety of patient care;
• Engagement with prescribers to gather input and advice on clinical information system improvements, as well as to act as a champion for system adoption;
• Develop communications and education materials for prescribers, to drive optimal system use and improve user satisfaction
   

In these capacities, the PMIL will be the key Digital Health medical lead on the provincial Clinical Systems Improvement (CSI) Team for a given clinical program.  The PMIL will also work with other teams, including the CMIO Training and Prescriber Experience teams, and will collaborate with Clinical Informaticians, IT analysts, COIO Clinical Operations Readiness (CORe) Leads, other PMIL’s, and more.  The PMIL reports to an assigned Physician Design Lead (PDL) to provide updates for their clinical program and ensure clinical systems work is aligned with enterprise-wide digital health standards and initiatives.

Responsibilities/Accountabilities:

In this capacity, the PMIL is entrusted with the following responsibilities:

1. Maintenance and Improvement of Knowledge and Workflows in Clinical Information Systems:
   • Identify opportunities for improvement of clinical system knowledge and workflows by:
     • Engaging with prescribers and clinicians in the clinical progra
     • Reviewing medical literature (and/or collaborating with others who do so)
     • Reviewing prescriber feedback and measurements of prescriber efficiency, effectiveness and satisfaction
   • Work collaboratively with the CSI Team to review, prioritize and implement improvements in clinical system knowledge and workflows, including updating, optimizing, developing and/or retiring:
     • Ordering tools – orders, order panels, order sets, therapy/treatment plans, etc.
     • Documentation tools – templates, letters, flowsheets, voice dictation tools, etc.
     • Personalization tools – SmartSets, SmartPhrases, Quick Actions, etc.
     • Clinical Decision Support tools – e.g. Best Practice Alerts (BPA), Dashboards, Reports, guidance text within order sets/system screens, etc.
     • Clinical Pathways – clinical workflows that integrate multiple and multidisciplinary system tools.
   • Apply Evidence-Based Methodology (EBM) and knowledge translation principles to support optimal development/enhancement of clinical system knowledge, tools and workflows.
   • Be constantly mindful of where proposed clinical systems improvements may have clinical system content, workflow or build impacts beyond a single clinical program/specialty or impact other Digital Health initiatives.  Collaborate with other Digital Health team members and connect with other governance committees as needed to ensure these impacts are characterized, considered and addressed.
     
     
2. Change Management:
   
   
   • Act as a Digital Health change sponsor and champion, supporting the clinical program, the CSI Team and Digital Health Program.
   • Build coalitions with physicians, senior leadership, managers, and clinicians across the province.
   • Analyze and publish outcomes from the provincial application of Evidence-Based Practices in AHS via the use of clinical information systems.
   • Develop and distribute clinical program level communications in cooperation with the CMIO Prescriber Experience team.  This will include a regular clinical program-specific newsletter that provides updates, notifications and tips for clinical information system use in that clinical specialty.
      
3. Digital Health Training and Ongoing Education:

• • Collaborate with the CMIO Training Team to develop, update, and support Digital Health training curriculum and materials for the clinical specialty.
  • Gather, review and apply information gathered from measurement tools such as Signal, NEAT, and feedback surveys to inform strategies and materials for training and ongoing education of prescribers in the clinical specialty.
  • Support, through knowledge sharing and feedback, the development of trainers.
  • Collaborate with colleagues in Clinical Informatics as required including but not limited to presentations, small group teaching, and committee preparation.

Roles & Responsibilities:

The PMIL is required to:

• • Develop proficiency with clinical information systems to enhance communication with technical teams.
  • Promote health systems quality improvement and clinical improvement.
  • Encourage health information literacy and meaningful use of clinical information systems.
  • Apply Evidence-Based Methodology (EBM) and knowledge translation principles in maintenance and development of clinical information system content/workflows.
  • Engage and build productive coalitions with prescribers, clinicians, senior leaders, and Digital Health team members across the province.
  • Facilitate the development and field testing of clinical informatics policies, procedures, prototypical workflows, clinical system content changes and other artifacts.
  • Assist in troubleshooting and optimization of clinical information system interfaces and issues.
  • Represent the CMIO office at relevant Provincial committees.
  • Regularly use and monitor their AHS email account.